Shipping Policy
Shipping Policy
At The Beauty Bundle, we're committed to making your shopping experience as convenient, reliable, and transparent as possible. We carefully process every order and work with trusted courier partners to deliver your beauty essentials safely and efficiently throughout South Africa.
Order Processing & Shipping Timeline
Order Cut-Off Time: 2:00 PM (SAST)
Processing & Handling: 1–3 business days (Monday – Friday)
Estimated Delivery: 5–7 business days (Monday – Friday)
Once your order has been placed and payment has been successfully confirmed, we'll begin processing it as soon as possible.
When your order has been dispatched, you'll receive:
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An order confirmation email
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A shipping confirmation email
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A tracking number with a link to track your parcel
Delivery Rates
Delivery fees are calculated based on the size and weight of your order.
| Order Description | Weight Range | Delivery Fee |
|---|---|---|
| Small / Individual Items | 0kg – 9.99kg | R79.00 |
| Medium-Sized Products | 10kg – 19.99kg | R120.00 |
| Large Items | 20kg – 39.99kg | R199.00 |
| Extra Large Items | 40kg – 59.99kg | R299.00 |
| Multiple Large Items | 60kg – 79.99kg | R399.00 |
| Bulkier Orders | 80kg – 99.99kg | R499.00 |
| Large Bulk Orders | 100kg – 199.99kg | R599.00 |
| Oversized Orders | 200kg+ | R699.00 |
Delivery generally takes 5–7 business days after your order has been dispatched.
Important Information
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Deliveries are made Monday to Friday only and exclude weekends and public holidays.
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We currently deliver within South Africa only.
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Please provide a valid physical delivery address, as we are unable to deliver to PO Boxes.
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While we strive to meet all delivery estimates, delays caused by courier services, severe weather, strikes, or other circumstances beyond our control may occasionally occur. Should this happen, we'll keep you informed.
Lost or Missing Parcels
If your tracking information shows that your parcel has been delivered but you have not received it, please:
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Confirm that the delivery address on your order is correct.
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Check with neighbours, security personnel, reception staff, or household members who may have accepted the parcel on your behalf.
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Contact the courier using your tracking number for further information.
If the courier confirms that your parcel has been lost, please contact us at thebeautybundleonline@gmail.com with your order number and details. Subject to stock availability, we'll arrange either a replacement or a full refund where applicable.
Need Assistance?
If you have any questions regarding your order or delivery, please don't hesitate to contact us at thebeautybundleonline@gmail.com. We're always happy to help and will do our best to assist you as quickly as possible.
The Beauty Bundle
Our Mission
At The Beauty Bundle, our mission is to make beauty accessible, convenient, and enjoyable by offering thoughtfully selected beauty tools and accessories at affordable prices. We are committed to delivering a seamless online shopping experience, exceptional customer service, and products that help our customers look and feel their best—because everyone deserves a little luxury without the luxury price tag.
Our Vision
To become South Africa's trusted online destination for affordable, high-quality beauty essentials, making it easy for everyone to elevate their beauty routine with carefully curated products that inspire confidence and self-expression.